Mobile marketing has become one of the hottest news hitting across Asia-Pacific, America, and Europe. In fact, some regions like Latin America, Africa (Nigeria), and Canada are expected to embracing the trend to better serve their business industry players. Australia is most likely to adapt mobile advertising, M-commerce, and M-payment granted that some issues from its telephony infrastructure are addressed and settled.
Recently, mobile marketing again enters the hot spot with the huge possibility of business-to-business (B2B) players to increase its spending, in which according to Forrester Research’s latest study, it has to quadruple its mobile marketing spending over the next 5 years, rising to $106 million by 2014 – a high rise from last year’s $26 million.
According to Forrester’s New York-based analyst, Michael Greene, mobile marketing can be as much about building deeper relationships with existing customers as it is about attracting new ones. Furthermore, mobile can also be a useful channel for company’s sales force, saying that the channel’s greatest strength is as an engagement tool. In reaching customers, if generating sales is a fantastic goal, Forrester said the mobile channel can help that along. Read more
