Last updated 1st January 2009
TMS Factory Privacy Policy
TMS Factory is committed to protecting your privacy. This privacy policy delineates our online services and use of data. The terms of this policy apply to TMS Factory website, except on different terms that are specified in a form or contract provided to you online or offline.
Any information provided by you will be held with the highest care and confidence. Your information will not be used in any way or for any purpose for which you have not given your consent. TMS takes steps to ensure that information you have provided is processed accurately and confidentially.
By using this site, you fully understand and, thereby, agree to the terms of this policy. This site is owned by TMS Factory and may be accessed worldwide. For data protection purposes, TMS Factory is the Controller and, unless otherwise noted, is also the Processor of data. Information collected may be retained, and may be stored, processed, accessed, and used to perform statistical analysis of its customers' behaviour and characteristics in order to improve the service offered. TMS Factory will provide only aggregated data from statistical analysis with its associates, partners or other third parties.
Collection of Your Personal Information
When you visit this site, certain information, such as access time, may be collected automatically as part of the site's operation. We also may collect navigational information, including information about the pages you view, the links you click, and other actions taken in connection with the site.
Personal information (e.g. your username and password, your name, your mailing address, email address, and phone number) is collected during registration. Additional personal information (e.g. your credit card number and billing address) is collected to process transactions or to provide you with products and services; this information is stored solely with our appointed payment processing providers and is never retained by TMS Factory.
Use of Your Personal Information
TMS Factory collects and uses your information to process your transactions, to provide customer service, to perform research and analysis aimed at improving our products, services and technologies, and to display content that is customized to your requirements and preferences.
We also use your personal information to communicate with you. We may send transaction-related communications such as welcome letter, account confirmation letter, payment notification, newsletter, or any matters pertaining specifically to your account with us. We may also send you emails pertaining to enhancement of our services or other information that may be of interest.
Personal information collected by TMS Factory may be stored and processed in Hong Kong or any other country in which TMS Factory maintains facilities; and by using our site or services, you consent to any such transfer of information outside of your country.
Sharing of Your Personal Information
Except as disclosed in the privacy policy, TMS Factory does not share your personal information with any outside parties. TMS will not reveal, sell or provide, to any third party, any identifiable information pertinent to you personally, without your consent. We may share your personal information within our corporate group, all of whom may use your information only for the purposes disclosed herein.
We reserve the right to disclose your personal information if required to do so by law, or in the good-faith belief that such action is reasonably necessary to comply with a legal process, respond to claims, or protect the rights, property or safety of our company, employees, customers, or the public.
Accessing Your Personal Information
If you would like to review or revise information that you previously provided to us, you may access your information in the "My Account" section of the website.
Personal Information Preferences
TMS Factory respects your right to make choices about the use and disclosure of your personal information. If at any time, you decide that you do not want to receive our Newsletter communications, please let us know by: (1) unmarking the appropriate box on your online registration form on our website; (2) contacting us by telephone or fax; or (3) sending an email to info@thetmsway.com. If you choose not to receive the newsletter, please be advised that you will continue to receive transactional confirmation emails or other correspondence relating to your account with TMS Factory.
Security of Your Personal Information
The security of your personal information is important to us. We follow generally accepted industry standards to help protect your personal information. No method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
If a password is used to protect your account and personal information, it is your responsibility to keep your password confidential.
Minors Restriction
TMS Factory does not intend to solicit or collect personal information from anyone under the age of 21. If you are under 21, you should not use or enter information on this site.
Links
TMS Factory may link to websites that have different privacy policies and practices from those disclosed herein. TMS Factory assumes no responsibility for the policies or practices of such linked sites, and encourages you to become acquainted with them prior to use.
Changes to this Privacy Policy
TMS Factory reserves the right to change the terms of this privacy policy at any time. When we make changes, we will revise the "last updated" date at the top of the policy. If there are material changes to this statement or in how TMS Factory will use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page. We encourage you to review this policy whenever you visit our site.
Contact Information
You can contact TMS Factory by
phone at , or by post at:
TMS Factory, 5/f On Lan Centre, 11-15 On Lan Street, Central Hong Kong, or by
email to info@thetmsway.com.
Security Statement
TMS Factory takes reasonable steps to preserve the security of personal information in accordance with our Website Terms and Conditions of Use and our Privacy Policy. If your browser is correctly configured, it will advise you whether the information you are sending us will be secure (encrypted) or not secure (unencrypted).
TMS Factory regularly reviews its security and encryption technologies. However, it should be remembered that no data transmission over the internet can be guaranteed as totally secure. Accordingly, while TMS Factory strives to protect such information, it cannot guarantee the security of any information you transmit to us. Once we receive your transmission, we take all reasonable steps to preserve the security of the information you provided in our protected systems.